Customer Executive

Customer Executive

Location: York – office based

Job type: Full-time & permanent - 9 hours between 8AM-6PM (working pattern to be confirmed on employment)

Salary: DOE £26000-£29000

About AnyJunk

AnyJunk is reinventing rubbish clearance through technology. We work with a national network of 300+ waste businesses connected through our digital platform, providing an on-demand, cost-effective and more sustainable solution for bulky waste clearance. We generate revenue of more than £20m, complete over 4,000 collections every week, and divert more than 97% of everything collected from landfill. We have also won numerous awards, including Chamber of Commerce “UK Business of the Year”.

The Role

We are looking for a bright, ambitious and committed person in a role that sits within our Customer Service Team. Ideally the candidate would have with 1–2 years office-based experience and skill sets within logistics and supplier-network or technology-enabled business environments. In your first year, you will learn how the business works from the ground up. You will support customers, liaise with suppliers, help coordinate live jobs and problem solve where needed. As the business continues to grow, our systems, tools and processes are becoming more sophisticated. This means the role is well suited to someone who is adaptable and comfortable learning in a fast paced environment.  

Who We’re Looking For

Essential:

· Experience working in an office setting and ideally relevant experience in a similar operational, supplier-network or technology-enabled business environment

· Excellent spoken and written communication skills, with fluent English

· Strong general IT and software skills

· Organised, reliable and good attention to detail

· Practical problem-solving ability

· Friendly, confident and professional manner

· Right to work in the UK

Useful but not essential:

· Experience in logistics, waste, operations, customer service, account support or supplier coordination

· Experience using CRM, booking, workflow or operational management systems

What You’ll Be Doing

•\tSpeaking with customers and helping resolve queries clearly and professionally 

•\tLiaising with suppliers and collection partners to ensure jobs are completed successfully 

•\tSupporting live operational issues and more complex customer requirements 

•\tHelping coordinate collections and keeping information accurate 

•\tUsing our systems and technology to manage work efficiently 

•\tLearning how different parts of the business connect, from booking through to completion 

What We Offer

•\tExposure to multiple areas of a growing technology-led business 

•\tCasual dress 

•\tCompany events 

•\tCycle to work scheme 

•\tPension 

•\tBupa healthcare 

•\tAccess to high street discounts via HR platform 

Equal Opportunities

AnyJunk is an equal opportunities employer, which means that the company is committed to a policy of treating all employees and job applicants equally.

The company does not discriminate against any employee or job applicant on the grounds of, including but not limited to, race or colour, nationality, national or ethnic origin, sex, marital status, religion, sexual orientation, or disability.

Applicants must have the right to work in the UK.